Smart light company Govee apologizes for “white supremacy” marketing imagery
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Text settings Story text Size Small Standard Large Width * Standard Wide Links Standard Orange * Subscribers only Learn more Minimize to nav Smart lighting manufacturer Govee is apologizing after a pair of books showing only the words “white supremacy” were featured in a marketing image on its website.
The books were visible in an image (shown above) on Govee’s US website for bedroom lighting. Disturbingly, the books sat under toy animals on a shelf just above a child’s bed. Only the books’ spines were visible.
The Verge was the first to report on the controversy after a reader contacted the publication. The publication reported that it contacted Govee, which subsequently removed the image but didn’t respond to the site’s queries before it published its initial report.
When reached for comment by Ars Technica, Connie Liu, Govee’s PR manager, said:
The image was sourced from a third-party licensed library.
The Verge noted on Tuesday that the marketing image lacked Coalition for Content Provenance and Authenticity (C2PA) or SynthID watermarking data that sometimes accompanies AI-generated images.
“However, we recognize that our internal review and approval process did not meet the standard required. We are taking immediate steps to strengthen our processes to ensure this does not happen again,” Liu said.
Liu didn’t provide specific responses to questions about whether humans review marketing images before Govee publishes them or what steps it takes to ensure its materials don’t contain offensive elements.
The Govee executive issued an apology, saying:
We sincerely apologize for the offensive content contained in this image. As soon as we became aware of the matter, the image was immediately removed from the Govee website.
We are committed to ensuring all content on our platforms aligns with our core values of respect and integrity, and we take this matter extremely seriously.
The Verge suggested that the image may depict a real book, State of White Supremacy: Racism, Governance, and the United States. But because the books in the image showed only the phrase “white supremacy,” it’s unclear whether they depicted that collection of essays (or any real publication at all). We’ve contacted Govee for further comment.
According to an archived version of the Govee website from Internet Archive’s Wayback Machine, the image was on Govee’s site since at least April 11. The situation points to a troubling lack of oversight for marketing materials that are slapped together and posted online, especially in an age when AI-generated images are becoming inescapable.
Although using images from stock libraries or generative AI tools can help save money and time and simplify work processes, photographing a real space with real products is a safer and more honest way to showcase products. In Govee’s case, it’s worth noting that photographing colorful LEDs accurately presents unique challenges. But that’s ultimately a problem for the company to solve.
For shoppers, the fiasco may not just be vexing but also a reminder that you can’t trust the flashy (and potentially offensive) images that vendors use to promote gadgets.
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